Support Terms
Last updated: 11 September 2026
1. What this is
SEDS River Club is a reward-based fundraising campaign — not an investment and not a charitable donation. When you back a tier or order from the shop, you are pre-ordering membership perks and/or merchandise from SEDS River Club, a project of SEDS-KANCHANABURI (operated by C. Sittichoke), in exchange for your support. Backers receive no equity, no interest, no profit share, and no repayment obligation — only the specific perks listed for their tier.
2. How a pledge works
- You create an account and pick a tier (or a shop item) at the listed price.
- Your pledge is recorded as “awaiting transfer confirmation.” You then transfer the amount via PromptPay or bank transfer and send us the slip.
- Our team manually reviews and confirms each transfer — there is no payment gateway. Confirmation usually takes 1–2 days.
- Once confirmed, your membership tier, discount code and digital member card activate, and you're added to the public Founding Backers count (and, if you opted in, the named backers wall).
3. If the campaign doesn't reach its goal
This campaign runs on a keep-what-we-raise basis, not all-or-nothing: every confirmed pledge goes toward launching the club, and the project timeline shown on the site (clubhouse container, boat & water gear, boat yard) unlocks progressively as funding milestones are reached. If the total raised is not enough to deliver a specific line item in the published budget breakdown, we will:
- post an update explaining which item is affected and what we're doing about it (a smaller/alternative version, a delay, or dropping it), and
- on request, refund the portion of your pledge tied to a perk we end up unable to deliver at all.
Gift Set items (shirt, cap, photo book) and shop orders are produced regardless of whether the full ฿500,000 goal is met.
4. Refunds & cancellation
- Before your transfer is confirmed, you may cancel your pledge at any time — contact us and we'll cancel it, no money has changed hands yet at that point.
- After your transfer is confirmed but before we've started producing/shipping your reward, you can request a refund by contacting us — we aim to process refunds within 14 days.
- Once a reward has shipped or a discount/room-night benefit has been used, that portion is no longer refundable, except where required by Thai consumer-protection law or under section 3 above.
5. Delivery
Gift Sets are produced after the campaign closes and typically ship within 4–6 weeks of your transfer being confirmed. Membership discounts and the digital member card are active immediately on confirmation and run for the period stated on your tier (1 year for River Friend / River Member tiers, 3 months for shop orders). Overseas shipping is quoted per order before you pay.
6. Accuracy of information
We do our best to keep pricing, perks, the funding progress bar and the budget breakdown accurate and up to date. The budget breakdown is indicative — line items may shift as we get final quotes; any surplus stays with the club. If we materially change a tier's perks after you've pledged, we'll let you know and offer a refund if you no longer want to proceed.
7. Changes to these terms
We may update these terms as the project develops. Material changes will be posted on this page with a new “last updated” date.
8. Who runs this & contact
SEDS River Club is operated by C. Sittichoke, trading as SEDS-KANCHANABURI, Kanchanaburi, Thailand. For any question about a pledge, a refund, or these terms, reach us via WhatsApp or email qoop.sittichoke@gmail.com. These terms are governed by the laws of Thailand.
